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Here is a list of the most common questions we’ve been asked as of lately. If you do not find the answer to your question, please don’t hesitate to send us your question. This page will be updated regularly, so keep checking back.

1. What are your shipping fees?
During Checkout your shipping cost will be calculated and added to your total.

Further Information about shipping costs to specific regions will be added on this page.

2. Do you ship internationally?
Yes! We do ship internationally. Your shipping charge is based on weight and zip code. You are responsible for all applicable tax, duties, and customs fees.

3. Do you ship to P.O. Boxes?
No, we do not ship to P.O. Boxes.

4. What types of payment options are available?
We accept Paypal and bank transfer. If you choose bank transfer you will receive an email with payment instructions after setting your order.

5. How do I cancel an order?
To cancel an order, please call

Jess James Workwear
c.o. Jr SPortpromotions (Northern Europe)
Korte Dreef 6
The Netherlands
T. +31 (0)347 344 625
F. +31 (0)84 22 87 947
Languages: english, dutch, german

and speak with a customer representative
You may not cancel an order via email. Order cancellations must be made within seventy-two hours of originally placing the order.

7 . How long does it take to receive my order?
Normal delivery for in-stock merchandise generally takes up to 5 to 10 business days to get to you from the day it’s ordered.